At the end of Saturday afternoon, 4 June, KLM was regrettably compelled to decide that passengers at European destinations would no longer be allowed to board flights to Amsterdam. Although a substantial package of measures was taken before the weekend, KLM has faced unforeseen and urgent circumstances that are beyond its control. Due to unfavourable weather conditions and runway maintenance at Amsterdam Airport Schiphol, many aircraft couldn’t land or take off in Amsterdam.
This means a large number of KLM flights on Saturday were delayed or even cancelled. The number of passengers who were unable to depart from Amsterdam due to these external factors has increased sharply.
To ensure safe and workable operations at Schiphol for passengers and crew, KLM took the far-reaching decision that no further passengers would be brought to Amsterdam. This decision was taken to ensure that as many stranded passengers as possible can depart from Schiphol on Saturday and that KLM can operate as many flights as possible on Sunday.
The decision to stop bringing passengers from European destinations to or via Amsterdam will remain in force for the whole of Saturday.
KLM offers its sincere apologies to passengers who were unable to travel to Amsterdam from certain European destinations, as well as those who were unable to transfer via Amsterdam to other final destinations.
KLM understands that this decision has a great impact on passengers, particularly during the Whit Monday weekend. KLM would like to stress that it is doing its utmost to offer passengers alternative flights as quickly as possible.